This integration not only boosts operational efficiency but also enhances the guest journey from booking to checkout. Plus, real-time data syncing and shared access to customer information allow hotel staff to provide personalised services, which is a big advantage in the hospitality industry.

The Task:

To create the Black Friday Deals and implement in all three areas of the tech stack. In addition, we will be structuring the tech stack configuration to be ready for the post-holiday period, positioning the hotel to maintain high demand even during typically slower times.

The Challenge:.

Finding staff with expertise in all three systems and sufficient time to work on this project outside hotel operations was challenging. Hotelios Consulting’s experience in project management and system configuration allowed us to take ownership of the implementation from start to finish, ensuring all systems were set up correctly and configured for optimal performance.

The Outcome:

The project succeeded, resulting in a happy client with an updated, efficient tech stack ready to deliver exceptional service. 

If your business requires a similar integration, you can contact Hotelios Consulting to learn how we can support your needs.